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Service coordinator - Billing administration

Warrington WA2 7LT, UK

Job Type

Full Time

Workspace

Admin

About the Company

B-Engineering (NW) Ltd deliver nationwide, design, installation and maintenance of commercial building services engineering to clients of all sizes throughout the UK. Our Mechanical and Electrical building services engineers supply, install, service and repair a wide variety of Heating, Plumbing, Ventilation, Air Conditioning and Electrical systems from our base in Warrington, in the North West of the UK.

Over the past 10 years B-engineering Group (formerly Bmech Services) has experienced rapid growth from a revenue to of £200k to £4 million pounds and we are now at the exciting next stage of growth as we establish ourselves as market leaders in renewable energy solutions and grow our Electrical division. We are looking for forward thinking people, with a hunger to succeed to join our team. Our commitment to progression of every member of our team is evident with our Managing Director and Projects Director both coming through the ranks as apprentice pipe fitters. We believe people make us and provide people with the opportunity and investment in education to succeed.

The Company; At B-engineering Group we design, supply, install, and maintain all forms of commercial heating, ventilation, water, air conditioning, electrical, and renewable energy systems. Based in Warrington, our maintenance and project works cover from above London, up to the Scottish border. We have a wide portfolio of clients including direct end users, facilities management companies, blue chip companies, and building services engineering consultants.


The ideal candidate will be;

Hardworking, professional, very thorough even when working under pressure. You must be willing to take on training and advice by senior members of the team and be enthusiastic in your role. Team player and dedication to task at hand, being polite and professional when dealing with clients, ensuring company reputation


Key Duties will include:


  • Review engineers worksheets update CAFM system of progress

  • Audit and ensure all relevant paperwork is in before sending information to client updating CAFM system

  • Prepare sales invoices for sign off, updating CAFM system

  • Monitor incomplete/not invoiced works and chase down required information

  • Timesheet collation and processing of them

  • Liaise with department heads on WIP and invoicing issues

  • Reporting on KPIs, SLAs and actioning on results


Additionally the successful candidate will be cross trained to provide support to the front office team Providing:


  • Logging Jobs onto CAFM system for all departments

  • Requesting POs from purchase Ledger and update CAFM

  • Processing and co-ordinating quotations

  • Request employee expenses and advances

  • Request accommodation for engineers overnight stay

  • Contacting suppliers for adhoc queries

  • Front line answering phone and dealing with queries

  • Schedule the site operatives in CAFM and dispatch to engineers

  • Notify and update clients of scheduled visits

  • Liaising with Department heads and updating out outstanding works and schedule issues


Job Types: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year


Benefits:

  • Company pension

  • Free parking

  • Health & wellbeing programme

  • On-site parking

  • Private medical insurance


Schedule:

  • Monday to Friday


Ability to commute/relocate:

  • Warrington, WA2 7LT: reliably commute or plan to relocate before starting work (preferred)


Experience:

  • Service coordinator: 2 years (preferred)


Work Location: In person

Reference ID: HD/SJ/001

Come work with us

Start Date
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